Happy Exploding-British Day!
There was no blog post this past week … The fault lies with an interrupted internet connection, and the hours of back-and-forth with technical support to determine what I knew the moment I lost my connection: the modem had gone bad. I realize now that everything goes back to the lowest common denominator, and 98% of technical support is expended dealing with people who are, for some reason, afraid to learn rudimentary computer operation.
“Sir, please look at the wall jack. Is the modem plugged in? There is this thing we call a ‘cable’. You might call it a ‘wire’ or ‘chord’. Please confirm that the end of the cable, wire, or chord is plugged in to the back of the little, shiny grey box. We call that box the ‘modem’ …”
On Independence Day this year, I celebrated the fact that our country has risen from a rag-tag bunch of subservient colonies, settled to provide wealth for European dictators, to the beacon of freedom and democracy for the entire world. We are so independent that we decided to stop learning, and instead have subjugated ourselves to Indian tech-support.
In the spirit of Independence Day, below are some creative interpretations devoted to our favorite patriotic holiday. I hope you had a safe weekend. I hope you found some inspiration as you spent time with family and celebrated our nation’s birth. There’s something about nostalgia and time with loved ones that sparks creativity. I spent time relaxing, watching a creative display of exploding chemical powders, and finding a little inspiration for my screenplay.
‘Tis the season for YouTube videos:
July 6th, 2009 at 9:50 am
I feel you. I hate talking to our ATT Uverse Tech support. Every time they ask the same stupid questions. I try to head them off by listing what I’ve already done to speed things up. What’s ridiculous is that you get different answers each time you call. I really wouldn’t want their job though, buecause like you said, they have to deal with a majority of retards. They should have a customer certification so you can cut through the bs each time. That does remind me of this video though.
http://gadgetblips.dailyradar.com/video/digital_conversion_psa/
July 6th, 2009 at 11:06 am
I love that “PSA”! The first one they did was great. They should have an option when you call tech support:
“If your computer frightens you, you are afraid to type on your computer for fear you will “break it”, you have at any point felt that a component of your computer was a “cupholder”, or you are over the age of 65, please press 1. All others, press 2.”
July 6th, 2009 at 2:54 pm
Maybe we should invent a new system where there is an Advanced, Intermediate, and Novice choice when you call.
July 6th, 2009 at 5:21 pm
” if you know what a peripheral is, please press 1, if you know what a cd-rom is, please press 2, if you think computers are made by aliens, please press 3 and wait for the NSA. If you don’t know how to check your email, please access customer service through our ssh hub.”
August 19th, 2009 at 1:03 pm
Funny…I don’t remember Mr. T being a narrator in “Independance Day”, haha.